Insurtech Forum Nairobi (ITFN Nairobi) is Africa’s leading platform for driving innovation, technology, and collaboration in the insurance industry.
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Njeri Jomo is an accomplished financial service executive with a career spanning over 2 Decades, a strategic visionary credited with demonstrated ability to drive transformation and Deliver superior results. Njeri is an experienced Board level leader with a wealth of experience In Commercial and Business Strategy, Digital Innovation and General Management. She is the Chief Executive and Principal Officer of Jubilee Health Insurance Ltd (JHIL) , the Leading health insurer in the region. Njeri’s remarkable achievements have earned her widespread recognition in the industry.
She has won 5 accolades in the CEO of the year category, further solidifying her reputation as a transformational leader, among them “The COYA Awards 2024”, “The Uongozi Career Awards 2024”, and “The East Africa Women of Excellence Awards 2023”, amongst other
Prestigious awards. These honors celebrate her exceptional leadership and contributions, Solidifying her position as a trailblazer and an inspiring role model for aspiring professionals.
Njeri is a Board Member of Jubilee Health Insurance Uganda and Tanzania, where she Plays a pivotal role in shaping the strategic direction of the company across the region.
Beyond her leadership at Jubilee Health Insurance, Njeri actively contributes to the growth In addition, development of the insurance sector. She serves on the Statutory and Legal Board Committee of the Association of Kenya Insurers and is a member of the Individual Life
Technical Committee and a board member of AKI – Association of Kenya Insurers.
Her dedication to diversity and inclusion is demonstrated through her role as Vice President And Founder Member of the Kenya Women in Insurance Association. This association is Committed to promoting the representation, professional development, and advancement
of women in insurance through empowerment, education, mentorship, and collaboration.
In addition to her professional accomplishments, Njeri holds an Executive Master of Business
Administration (GeMBA) from USIU Africa and the Frankfurt School of Finance and Management, an Associate, Life Management Institute (ALMI) qualification from LL Global USA, an Award in Bancassurance and Diploma in Insurance from the Chartered Insurance Institute, London.
Liza Heads the Innovation at Britam Connect. She is passionate about promoting inclusive insurance by creating relevant products for those uninsured and underinsured.
She is a well-rounded actuarial professional with a decade experience in the Kenyan Insurance industry. At Britam, she has collaborated with Telcos, Fintechs, Insuretech, and Development agencies to develop impactful insurance solutions for low to middle-income households.
Dr. Isaac Nzyoka is the Group Chief Operations Officer – Old Mutual East Africa. Previously he held the role of OML Executive Head of Digital and Data position at Old Mutual Africa Regions (OMAR) where he led a digital transformation across the group’s 12 countries in Africa.
He has over 20 years’ experience in the insurance industry, 13 of those with Old Mutual rising from the role of a Claims Analyst in the Medical Section of UAP Insurance to hold key leadership positions including General Manager – Health & Customer Experience for UAP Insurance, Group Managing Director – Health Business for Old Mutual E Africa, and Acting Managing Director – Old Mutual General Insurance Company, Kenya.
In these roles, he has been instrumental in driving a customer-led strategy for the East Africa region. In between his tenure with the group, Isaac spent eight years at Aon, a leading global insurance broker, rising to the position of a Divisional Director, before returning to the group in2011.
Isaac has also held industry leadership positions including being a member of the General Insurance Council and Chair of the Medical Committee of the Association of Kenya Insurers (AKI), and Chair of the
Healthcare Financing Committee of Kenya Healthcare Federation. He is also a member of the Institute of Directors and is a board director in several companies.
He has a wealth of experience and holds several professional qualifications, which include Health Systems Management from Galilee Management Institute, Israel, Doctor of Business Administration (DBA) from Paris School of Business, and Building Digital Partnerships & Ecosystems from INSEAD Business School among others.
Bente Kroggman is a a seasoned financial professional with extensive experience in Kenya’s financial and insurance sectors. Over the years, she has observed that many people across Africa find insurance confusing, expensive, and difficult to access.
The traditional system is riddled with paperwork, lengthy processes, and hidden fees, making it unappealing to individuals and businesses alike.
Her perspective changed when she saw how mobile technology revolutionised African banking through platforms like M-Pesa. This sparked an idea: What if insurance could be fully digitised, allowing people to buy, manage, and claim policies directly from their phones—without middlemen, paperwork, or unnecessary delays?
Samuel Otieno is the Managing Director at NCBA Bancassurance Intermediary, a subsidiary of NCBA Group where he looks after the Bancassurance business across Kenya, Uganda, Tanzania and Rwanda.
With over 20 years of working experience, Samuel has worked for several local and multinational banks and insurance companies while holding various senior leadership roles at Old Mutual, Stanbic Bank, Jubilee Insurance, Chase Bank and Kenyan Alliance Insurance.
Samuel is a Fellow of the life management Institute (FLMI) from the USA, a member of the Chartered Insurance Institute (CII), UK and holds a bachelor’s degree from the Management University of Africa. He also has other qualifications in professional bodies – Strathmore University Kenya and Career Connections. Samuel is a life coach and doubles up as a Pastor.
Mark Kaigwa is a Kenyan entrepreneur, author, and global keynote speaker. He is the founder and CEO of Nendo, a Nairobi-based research and marketing consultancy that delivers digital insights and trend
analysis across Africa.
Before establishing Nendo, Mark co-wrote Pamoja Mtaani (2007), one of Africa’s early video games, and worked as a partner at the African Digital Art Network and Afrinnovator, an analytics and innovation
platform. His pioneering work in digital innovation has earned him multiple recognitions, including a spot on Forbes Africa’s first “30 Under 30 Best Young Entrepreneurs” (2013) and Business Daily’s “Top
40 under 40 Men” (2019).
A leading voice in digital transformation and social media behavior, Mark has contributed to several publications, including a chapter on Kenya’s social media history in Digital Kenya. In 2024, he authored
Hashtag Nation: Inside Africa’s Social Media Century, capturing the continent’s digital evolution.
As an experienced speaker and mentor, Mark has delivered talks at renowned international stages such as TED Global and Cannes Lions and has guided startups through programs like MEST Africa.
Jihan Abass is a Kenyan entrepreneur and founder of Lami Insurance Technology, an “insurance-as-a- service” platform that enables businesses to offer digital insurance products and expand access across Africa.
Before launching Lami in 2018, she founded Griffin Motor Assurance, one of East Africa’s first digital car insurance companies. After an initial approach, she successfully pivoted Lami to an agent-focused model, providing tools that significantly grew the company’s reach and revenue.
A graduate of Bayes Business School in London and the University of Oxford (MBA), Jihan has been recognized as a Quartz Africa Innovator. She has also been featured among outstanding African women for her
contributions to technology and insurance.
Sapna Shah is a Partner at Novastar Ventures, a venture capital firm that invests in exceptional entrepreneurs building transformative businesses in Africa.
Based in Nairobi, Kenya, she has been a key figure in the African venture ecosystem since joining Novastar in 2015. : After joining Novastar as an investment director in 2015, she was promoted to partner in 2019.
Her investments focus on sectors such as AgTech and FinTech, and she has been involved in deals for companies like BasiGo and Soko.In addition to her role at Novastar, Shah also owns Spring Valley Coffee Roasters.
George Makori is the Head of Digital and Innovation at Jubilee Insurance in Nairobi, Kenya, where he drives the company’s digital transformation agenda. He leads the development and rollout of innovative platforms such as J-Force, which streamlines and digitizes the experience for insurance agents.
His work also encompasses broader technology initiatives, including the use of artificial intelligence in claims processing, the adoption of cloud-based systems, and the integration of data to create a unified, 360-
degree view of customers.
A recognized voice in Kenya’s insurance technology space, George has shared his expertise at industry forums such as the CIO100 Awards & Symposium, discussing the role of emerging technologies like AI in
reshaping business operations. He joined Jubilee Insurance in February 2023, bringing with him a solid background in project management and business development.
Eric Wanting, CEO of APA Life, brings 24 years of expertise in the life insurance industry, backed by a strong academic foundation with a Bachelor’s in Commerce and an MBA from Wits University, South Africa. He began his career at Liberty, later leading Liberty Africa’s Bancassurance business in 2007. In 2010, he joined Hollard, a Pan-African insurer, where he played a key role in expanding its Bancassurance and Alternative Distribution business across the continent.
Recognized for his leadership, Eric was promoted in 2021 to Managing Executive for Hollard International Life, where he drove strategic growth and market expansion. His passion for fostering meaningful partnerships and deep commitment to the African insurance landscape align with APA Life’s mission to provide innovative and accessible insurance solutions. Under his leadership, APA Life continues to strengthen its position as a trusted provider of life insurance across the region.
Known for his ability to build strong stakeholder relationships and resolve complex challenges, Brian is a results-oriented leader who listens attentively, thinks strategically, and fosters innovation. His expertise in integrating transformational solutions helps organizations unlock new revenue streams and enhance operational efficiency. Adaptable and forward-thinking, he is committed to continuous learning and driving impactful change in evolving business environments.
Dr. Magdalyne Wambui Kamande is a distinguished technology leader and digital transformation expert with over 13 years of experience in enterprise systems development across Europe, Asia, and Africa. She
currently serves as the Director of ICT and Transformation Services at The Nairobi Hospital, where she leads the hospital’s digital transformation strategy, integrating cutting-edge technologies to drive efficiency and innovation in healthcare.
Her contributions to the ICT landscape extend beyond healthcare. She is the CEO and Lead Digital Transformation Consultant at Accelerating Digital Transformation LTD, where she advises organizations
on implementing end-to-end digital solutions. Previously, as Senior Lead Engineer at Huawei Technologies in Moscow, Russia, she pioneered AI-driven optimizations in cloud storage, achieving a
10% performance boost through advanced data reduction algorithms.
Academically, she holds a First-Class PhD in Computer Engineering from St. Petersburg State University, Russia, specializing in Scaling Optimization for Blockchain Problems, alongside a First-Class Master’s
Degree in Computer Systems Engineering and Informatics. In 2024, she earned the prestigious GovStack Certification from the International Telecommunication Union (ITU), GIZ, the Digital Impact Alliance, and
the Republic of Estonia Ministry of Foreign Affairs, reinforcing her role as a thought leader in digital government transformation.
Dr. Kamande has been instrumental in shaping Africa’s digital future, mentoring young professionals and driving initiatives like Africa’s Youth Centre of Excellence. Her work focuses on bridging the digital divide,
securing sensitive data, and empowering ministries to embrace transformative technologies.
James Nyakomitta is the Group Chief Information Officer (CIO) at Old Mutual East Africa, a role he assumed in 2025. He is an accomplished IT leader with extensive experience in the banking and insurance industries, specializing in digital transformation, cybersecurity, data strategy, and aligning technology with business growth.
Before joining Old Mutual, James served as Group CIO at APA Insurance, where he was nominated for the 2023 CIO of the Year award. His career also includes senior IT leadership positions at Madison Insurance Group, the Central Depository & Settlement Corporation, and Stanbic Bank Kenya.
He holds a Master of Business Administration from the University of Nairobi and a Bachelor of Science in Computer Science from Egerton University.
Samantha Weya is the former Actuarial Healthcare Lead at Zamara, a pan-African financial services firm.
She worked at Zamara Kenya and its predecessor, Alexander Forbes East Africa, for over eight years, rising to the role of Team Lead for Health Insurance Actuarial.
During her time at the company, she provided actuarial services to insurance companies and social security funds across East and West Africa. Weya has since transitioned to consulting and entrepreneurship
Collin Musonye is the Director of Engineering at CarePay, where he leads the company’s software development efforts, including the M-TIBA platform designed to address challenges in health insurance.
He joined CarePay in 2020 as a Technical Lead and was promoted to Director of Software Engineering in 2021.
In his role, Colin champions innovation in healthcare technology, emphasizing the use of tools such as artificial intelligence to enhance efficiency and accessibility. He is committed to building solutions that
deliver tangible value to customers and stakeholders across the healthcare ecosystem.
Brettah Muthuri is the ICT Manager at the Association of Kenya Insurers (AKI), where she leads digital transformation initiatives for the insurance sector.
Her work includes exploring the use of AI in areas such as claims processing and customer engagement, as well as leveraging platforms like Microsoft Azure to drive efficiency and scale.
Beyond her role at AKI, she contributes to industry thought leadership, having spoken on AI-Driven Transformation in 2024 and serving as a judge at the 2025 InsurTech Forum’s AI Innovation Challenge.
Brettah also has a strong academic background, with a Master of Science from Strathmore University, where her research focused on the business value of IT in Kenyan insurance companies.
Eric Wanting, CEO of APA Life, brings 24 years of expertise in the life insurance industry, backed by a strong academic foundation with a Bachelor’s in Commerce and an MBA from Wits University, South Africa. He began his career at Liberty, later leading Liberty Africa’s Bancassurance business in 2007.
In 2010, he joined Hollard, a Pan-African insurer, where he played a key role in expanding its Bancassurance and Alternative Distribution business across the continent.
Recognized for his leadership, Eric was promoted in 2021 to Managing Executive for Hollard International Life, where he drove strategic growth and market expansion. His passion for fostering meaningful partnerships and deep commitment to the African insurance landscape align with APA Life’s mission to provide innovative and accessible insurance solutions.
Under his leadership, APA Life continues to strengthen its position as a trusted provider of life insurance across the region. degree in advanced computer science and a Bachelor’s degree in computer science from the University of Leicester.
Martin Thuku is a digital transformation and cloud adoption specialist, currently serving as an Enterprise Account Manager at Amazon Web Services (AWS) in Dubai, United Arab Emirates. Before joining AWS in May 2022, he built his career in technology solutions across East Africa, holding key roles at Dell Technologies —including Storage Platform Solutions Sales and architect in Kenya — as well as working as a Presales Technical Consultant at Hewlett Packard East Africa. He holds a Bachelor’s degree from Jomo Kenyatta University of Agriculture and Technology.
Mukami is a seasoned professional in the insurance and reinsurance industry, with 17 years of diverse experience across the financial services sector. She has excelled in both consulting and in-house roles in
regions including Asia-Pacific, Europe, and Africa. Mukami’s expertise spans life and health reinsurance, life, health, and non-life insurance, as well as capital and risk management.
Currently serving as the Head of Life & Micro Insurance for EA/RoA at ZEP-RE, Mukami is dedicated to bridging protection gaps and enhancing resilience across the continent. Their passion for inclusive insurance solutions drives their commitment to fostering innovation and developing market-appropriate solutions for Sub-Saharan Africa.
She is a highly qualified actuary and risk professional, holding credentials such as FIA, CERA, and CAct. Additionally, she serves on the council of the Institute and Faculty of Actuaries UK (IFoA) and The
Actuarial Society of Kenya (TASK). Beyond her professional commitments, she is an avid tennis enthusiast and enjoys travelling.
Joseph Nzioka Mutua is a Senior Solutions Architect at Amazon Web Services (AWS), with deep expertise in cloud computing and digital transformation across Sub-Saharan Africa.
He helps organizations unlock innovation and efficiency by designing secure, scalable, and cost-effective cloud architectures tailored to diverse industry needs.
His skill set spans security, automation, cost optimization, and cloud best practices, supported by professional recognition such as the AWS Certified Security – Specialty credential earned in 2021.
Ambassador Professor Bitange Ndemo is a distinguished Kenyan academic, technocrat, diplomat, and columnist celebrated for his transformative impact on Kenya’s ICT sector and broader digital economy.
His career spans government leadership, academia, diplomacy, and international advisory roles, positioning him as a leading figure in Africa’s innovation and technology space.
He served as Permanent Secretary in the Ministry of Information and Communication (2005–2013), where he oversaw landmark initiatives such as the rollout of East Africa’s first undersea fiber optic cables, the policy support behind M-Pesa’s mobile money revolution, and efforts that cemented Kenya’s reputation as a regional ICT hub.
Joseph is an experienced Information Systems Security professional with extensive expertise in cybersecurity leadership, system protection, and forensic analysis. He specializes in firewall installation,
network intrusion detection, and incident management, working with technologies like Cisco, Checkpoint, Juniper, and Symantec.
With hands-on experience in forensic data recovery, packet analysis, and system hardening, Joseph is skilled in securing enterprises against cyber threats.
His background includes managing security incidents, digital forensics, and preparing evidence for legal proceedings. Passionate about cybersecurity, he is committed to safeguarding organizations through advanced security solutions and
best practices.
